Shipping Policy

Shipping Policy

Last Updated: [03-04-2025]

Thank you for shopping with ZWADE STORE We are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy below.

Processing Time

  • Orders are typically processed within one or two business days (excluding weekends and holidays) after payment confirmation.
  • Orders placed after 2:00 PM GMT-5 will be processed on the next business day.
  • High order volumes or external factors (such as holidays or weather conditions) may cause slight delays.

Shipping Rates & Delivery Estimates

  • Shipping costs are calculated at checkout based on your location and selected shipping method.
  • Estimated delivery times:
    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 3-4 business days
    • International Shipping: (may vary depending on customs regulations)
  • We do not guarantee delivery dates, but we will do our best to ensure timely arrival.

Shipment Confirmation & Order Tracking

  • Once your order has shipped, you will receive an email confirmation with tracking information.
  • Tracking updates may take 24 hours to appear after shipment.

Shipping Restrictions

  • We currently ship to USA/ CANADA/ MEXICO
  • We do not ship to P.O. Boxes or APO/FPO addresses.
  • Certain products may have shipping restrictions due to legal regulations.

International Shipping

  • International orders may be subject to customs fees, import duties, and taxes imposed by the destination country. Customers are responsible for these charges.
  • Customs processing may delay delivery times beyond our control.

Lost or Stolen Packages

  • ZWAD STORE is not responsible for lost or stolen packages confirmed as delivered to the provided address.
  • If your package is missing, please check with your local courier or contact us at zwadstore@gmail.com for assistance.

Damaged or Incorrect Orders

  • If you receive a damaged or incorrect order, please contact us within one (1) days of delivery with photos of the item(s) and packaging.
  • We will work to resolve the issue by offering a replacement or refund as appropriate.

Contact Us If you have any questions or concerns about our shipping policy, please reach out to us at zwadstore@gmail.com or 786 623 1704.

ZWAD STORE reserves the right to update this policy at any time. Please check this